Daily Archives: 25/10/2015


Client Nurturing Programme Remember Perceived Indifference? Well Client Nurturing is a systemised way to show your customer that you do indeed ‘care’ about them. Most businesses will say and do nice things, but it won’t be planned nor organised and especially, it won’t be effective. A Client Nurturing Programme is about ‘systemising’ […]

WOW! Customer Service. Does it Exist?